Is it possible to hear what someone is saying but not understand what they mean?
Many years ago, when Bret and I were first married, we had a funny situation which clearly describes my question. One sunny morning before work, Bret suggested that we have barbeque for dinner. That sounded great to me, so barbeque it was. After that day, Bret suggested barbeque often. Over the course of the summer, we had barbeque almost every sunny day.
Toward the end of the summer, we were sitting down to another barbeque dinner, when Bret meekly asked, “Why heaven’t we had barbeque all summer long?” I was completely confused; that’s what was on our plates. As we talked throughout dinner, we came to the realization that we had different definitions of the word “barbeque.” I was raised in the mid-west where barbeque is defined as anything cooked on the grill. We had been eating chicken, steak, hamburger – all cooked on the grill, so they all qualified as “barbeque.” Bret, on the other hand, was raised in the south where barbeque is a specific dish – pulled pork barbeque. We had a good laugh when we realized what had happened. I had been giving Bret what I thought he was asking for, but I had not understood his specific request.
We do that in other areas of life also. We give people what we think they want, but sometimes we are wrong. I started my business almost a year ago answering what I think people most want to hear. Now, I want to make sure that I am correctly hearing what people are asking for. Would you do me a huge favor? Would you please answer an extremely short, one question survey? It will take 10 seconds of your time but can help me make sure I am helping you where you need it the most. Thanks in advance for your help! I look forward to continuing to serve you in the future!